CUSHCRAFT

Trouble Shooting for Viewing PDF Files

Getting a blank page after clicking to download a PDF file?

You will need to make a setting change in Adobe Acrobat Reader

For Microsoft Internet Explorer 4.0 or later...

1.	Close all Adobe Acrobat Reader files you may be using
2.	Make sure Acrobat Reader is open
3.	In the File menu (in Acrobat Reader) click on Preferences, then click on General: (File --> Preferences --> General)
4.	Once in General preferences go to the Options Section (near bottom)
5.	Look for the Web Browser Integration option (right column)
6.	Make sure the check box is empty (DO NOT click if already empty)
7.	Click OK
8.	Close Acrobat Reader
9.	Open your browser and view the PDF
9a.	We recommend clearing the cache and history in the browser